We will only accept returns for products that had damages during shipment, are physically defective, or were sent out incorrectly. Requests for such goods must be accompanied with supporting emails that contain relevant photographs and are sent out within the required timelines.
To request a return of your complete or partial order, notify us through an email at vedsundarinaturals@gmail.com no later than 48 hours after you received the products.
Returns will automatically be denied in the event that the product has been opened and used, the products seal was opened, or any form of serial number abnormality was observed. Whereupon receiving the product, Ved Sundari will check the returned product and verify the claim.
Returns will automatically be denied in the event that the product has been opened and used, the products seal was opened, or any form of serial number abnormality was observed. Whereupon receiving the product, Ved Sundari will check the returned product and verify the claim.
In the event that the payment was made online, we will issue a refund via the original transactions source within 7 business days, following the request made from your side.
In order to refund your money, for cash on delivery purchases, we will process the refund to your bank account within the 14 day working period.
